Delete your account
Support guide · 1 min read · 11 Oct 2026
Close your Platonix account from the app, or ask us to delete it from the website.
In the iPhone or Android app
- Go to Profile → Account & Security.
- Under Danger zone, tap Delete account and confirm.
You're signed out and can no longer sign in with that account.
On the website
Go to [Support](/support), choose Request account deletion in the contact form and send it from the email address of your account. We confirm by email when it's done.
> To have your personal data erased or exported, write to dataprotection@platonix.ch. Purchases and invoices are kept as long as the law requires.